Australian Aged Care System

Australia has a comprehensive, government-subsidized aged care system managed by the Department of Health and Aged Care. The system is designed to support seniors to live independently at home or in residential care facilities.

The Australian aged care system is one of the most comprehensive and well-funded systems in the world. Established to ensure all Australians have access to quality care as they age, the system is primarily funded by the federal government, with costs shared between the government and individuals based on their financial capacity.

The system operates under the Aged Care Act 1997, which sets out the rights of care recipients and the responsibilities of care providers. All government-subsidized aged care providers must meet strict quality standards and are regularly assessed by the Aged Care Quality and Safety Commission.

The Australian aged care system is designed to be person-centered, meaning care plans are tailored to individual needs, preferences, and goals. This approach recognizes that each person's care journey is unique and should be respected.

Entry Point: My Aged Care

My Aged Care is the official gateway to all government-subsidized aged care services in Australia.

Visit My Aged Care

Assessment: ACAT

Aged Care Assessment Teams (ACAT) assess your care needs and determine eligibility for services.

Learn About Assessment

Services Available

  • Home Care Packages (4 levels)
  • Commonwealth Home Support Programme
  • Residential Aged Care
  • Respite Care
  • Dementia Care

Detailed Overview of Australian Aged Care Services

Home Care Packages

Home Care Packages provide coordinated, flexible care services in your own home. There are four levels of packages, each designed for different care needs:

  • Level 1: Basic care needs - approximately 2-3 hours per week
  • Level 2: Low-level care needs - approximately 3-4 hours per week
  • Level 3: Intermediate care needs - approximately 7-9 hours per week
  • Level 4: High-level care needs - approximately 10-13 hours per week

Packages can include personal care, nursing, domestic assistance, home maintenance, transport, and social support. You can choose your own service providers and have control over how your package funds are used.

Commonwealth Home Support Programme (CHSP)

CHSP provides entry-level support services to help you remain independent at home. Services are provided on a fee-for-service basis and include:

  • Domestic assistance (cleaning, laundry)
  • Personal care (bathing, dressing)
  • Meals and food services
  • Social support and transport
  • Home maintenance and modification
  • Nursing and allied health services

CHSP is designed for people with lower-level care needs who need occasional support rather than comprehensive care packages.

Residential Aged Care

Residential aged care facilities provide 24/7 care and accommodation for seniors who can no longer live independently at home. Facilities offer:

  • Accommodation in private or shared rooms
  • All meals and snacks
  • Personal care assistance
  • Nursing care and medical support
  • Social activities and programs
  • Specialized care for dementia and other conditions

All residential facilities must be accredited and meet strict quality standards. They are regularly assessed by the Aged Care Quality and Safety Commission.

Respite Care

Respite care provides temporary care to give family caregivers a break. Available in both home and residential settings, respite care can be:

  • Planned (scheduled in advance)
  • Emergency (for unexpected situations)
  • Short-term (a few hours to a few days)
  • Extended (up to several weeks)

Respite care helps prevent caregiver burnout and ensures continuity of care when family members need time off.

Key Features of Australian Aged Care

Government Subsidized

Most aged care services are government-subsidized, making them affordable for most Australians.

Means-Tested Fees

Fees are based on income and assets, ensuring those who can afford more pay more, while others receive support.

Choice of Care

You can choose to receive care at home or in a residential facility, depending on your needs.